Terms.
Short, and in plain words. These cover buying cards for a picture day and asking us to run one for your league.
Who we are
NextGen Sports Cards, Tampa Bay, Florida. Reach us at Sal@ngsportscards.com.
Ordering cards
- You order per athlete, before the picture day, and pay at the time you order.
- Ordering closes at the cut-off shown on the event. That is when the print run is packed, so we cannot add an order after it.
- Every printed card includes the digital copy. Buying the digital-only product gets you the file and nothing printed.
- Paying is not the same as being fulfilled. Your order page shows each stage separately — paid, checked in, card made, printed, handed over — and it never reports a later stage than the one actually reached.
Prices and tax
Prices are shown before tax. We have not configured a sales-tax rate yet, so no tax is added at checkout. That is an unconfigured tax, not a zero-rated sale; when a rate is set it will appear as its own line before you pay. Prices can change, but never for an order already placed.
Cancellations and refunds
- Before the picture day, ask us and we will refund the order in full.
- After the cards are made, they are personalised to your athlete and cannot be resold, so we do not refund them as a matter of course. If something is wrong with what you received — a misspelling we made, a printing fault, a card you never got — tell us and we will put it right.
- When we refund an order, its download link stops working and any unsent email about it is cancelled.
Photographs
- A photograph you upload stays yours. You give us permission to use it to make and print the cards on your order, and nothing else.
- We never use a customer’s photograph in our own marketing.
- By uploading, you confirm you are the parent or guardian of the child shown, or that you otherwise have the right to give us that picture.
- We may decline a photograph — if it is too small to print well, or if it is not something we are willing to put on a card — and we will tell you why.
- The card design, layout and artwork are ours. The photograph inside it is yours.
Your order link
The link in your confirmation email is what proves the order is yours. Anyone holding it can see the order and download the cards, so keep it to yourself. Tell us if it gets out and we will revoke it and send you a new one.
League and club requests
The form on our request a picture day page is a request, not a booking. It does not hold a date and nothing about it is automatic — a person reads every one and replies with dates and a price. Nothing is agreed until we both confirm it in writing.
When things go wrong
We will do what we said we would do, and we will fix our own mistakes. What we cannot promise is weather, a child having an off day, or a league changing its schedule. If we cannot deliver an order, we refund it.
Changes
If we change these terms we will change the date at the top. The terms that apply to your order are the ones published when you placed it.
See also our privacy page, which covers photographs in detail.